Delete your TaxCove account

You can permanently delete your TaxCove account and eligible personal information here without reinstalling the mobile app.

Last updated: July 2026

01

Delete your account online

Sign in to the secure web portal, open Account services in your profile, choose Delete my account, and type DELETE. For security, your sign-in must be less than 10 minutes old; sign out and sign in again first if needed.

Sign in to delete my account
02

What happens when you confirm

  • Active TaxCove ongoing-service engagements are ended before account deletion continues.
  • Eligible profile, preference, marketing, device, draft, and document data is deleted or anonymized.
  • All TaxCove sessions are revoked and the authentication account is permanently deleted.
  • Tax, accounting, security, legal-hold, audit, and statutory records that must lawfully remain are de-identified where possible and access-restricted for the applicable retention period.
03

Information covered by the request

Deletion covers your account profile and authentication record, preferences and device registrations, and eligible personal information associated with TaxCove service records. Tax, accounting, payment, booking, document, security, and audit records are handled by category. The Privacy Policy explains why some records must remain restricted for an applicable legal or professional retention period.

Read the Privacy Policy
04

If you cannot access your account

Use the TaxCove support form or email operations@taxcove.ca. Do not send a Social Insurance Number, tax slip, identity document, or other sensitive tax information by email.

Contact TaxCove support