Delete your TaxCove account

You can request deletion of your TaxCove account and eligible personal information here without reinstalling the mobile app.

Last updated: August 2026

On this page

Delete your account online

Sign in to the secure web portal, open Account and privacy in your profile, choose Delete my account, and type DELETE. The account page will tell you if a newer sign-in or another security step is required.

What happens when you confirm

If active service work or another account obligation needs attention, the request pauses and shows a safe next step.
Eligible profile, preference, marketing, device, draft, and document data is deleted or anonymized.
The account receipt shows when session revocation and authentication-account removal stages complete.
Tax, accounting, security, legal-hold, audit, and statutory records that must lawfully remain are de-identified where possible and access-restricted for the applicable retention period.

Information covered by the request

Deletion covers your account profile and authentication record, preferences and device registrations, and eligible personal information associated with TaxCove service records. Tax, accounting, payment, booking, document, security, and audit records are handled by category. The Privacy Policy explains why some records must remain restricted for an applicable legal or professional retention period.

Read the Privacy Policy

If you cannot access your account

Use the TaxCove support form or email operations@taxcove.ca. Do not send a Social Insurance Number, tax slip, identity document, or other sensitive tax information by email.

Contact TaxCove support